A comparison of self‐report and performance data in assessing speaking and listening competence
DOI: 10.1080/08934219609367650
Title: A comparison of self‐report and performance data in assessing speaking and listening competence
Journal Title: Communication Reports
Volume: Volume 9
Issue: Issue 2
Publication Date: June 1996
Start Page: 185
End Page: 191
Published online: 21 May 2009
ISSN: 0893-4215
Affiliations:
a Assistant Professor of the Department of Communication , University of Wisconsin , Oshkosh
b Professor Emeritus of the Department of Communication , University of Wisconsin , Oshkosh
Abstract: the research on communication competence relies on self‐report data. This study compared self‐report data to ratings of competence in actual performance. No relationship was found between persons’ self‐evaluations as interpersonal communicators, public speakers, or listeners and their observed ability to perform in these three communication areas. The argument was made for considering observed performance data as more valid than self‐report data. When the latter are used, caution is advised in drawing conclusions.

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